About telus billing support
About telus billing support
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Every single one who calls the tech support selection is desirous to talk to an actual particular person as quickly as possible. Not one person wants to really have to jump through a maze of concerns in hopes of simply remaining place inside of a que to speak to a true individual!
Expert was able to wander me via my situation and aided pinpoint where by the issue was going on and advised me of an alternative so I could get my position concluded. I so appreciated his help and patience in going for walks me by different scenarios. He followed up with details on my future ways.
• An acquaintance who is also a Telus customer showed me his prepare particulars, and he is obtaining an analogous approach for noticeably a lot less without needing to purchase units, which contradicts what Abdul informed me.
I named Telus CS at eight.55AM Mountain time and so they hanged up on me, indicating which i have to phone in the course of "typical Business office hours". Is that this for real?
I remaining Rogers to come to Telus for the reason that I thought from the assure of higher service and reasonable remedy, but this knowledge has become everything but.
As for loyalty, there isn't a such point any more. Undergoing a similar thing with my Telus household services. I’m completed with them frequently growing my settlement pricing. Likely back to Shaw when my contract operates out.
If my fears usually are not dealt with, I will be compelled to escalate this even more, including on the Business of the President, the media, and the Better Telus customer service Enterprise Bureau.
after the agent evaluation my account he claimed I am unable to give you a offer or credits like you have now together with your exiting account, so i just gave up and hangup the cell phone.
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I will cancel all of the services dwelling and mobile with Telus and explain to my friends and family to do so, that was the worst working experience I obtained with Telus
In the approaching months and months, we'll be working to develop the merchandise and services supported, so preserve examining back again for updates.
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Hi @Ben708 we absolutely worth your loyalty with us and we want to aid. Please control your inbox for the concept from us
The TELUS workforce acknowledges that our operate spans several Territories and Treaty places and we have been grateful for the normal Awareness Keepers and Elders who're with us nowadays, anyone who has long gone just before us and also the youth that inspire us.
The TELUS staff acknowledges that our get the job done spans numerous Territories and Treaty regions and we've been grateful for the normal Know-how Keepers and Elders who are with us these days, anyone who has long gone before us as well as the youth that inspire us.